I recently discovered this wonderful hotel during a weekend getaway, and I must say, I was pleasantly surprised. The location couldn't have been more perfect - just a short walk away from the bustling town center and even closer to the beautiful beach. The views from the lounge overlooking the sea were simply breathtaking. The staff were incredibly friendly and attentive, making me feel right at home. The rooms were clean and comfortable, equipped with everything I needed, including a TV and tea and coffee making facilities. And let's talk about the breakfast - it was absolutely fantastic! I've stayed at many hotels before, but the breakfast here rivaled those of a 5-star establishment. From the selection of cereals and fruits to the delicious cooked breakfast and toast, it was a perfect way to start the day. All in all, I had a fantastic stay and I would definitely recommend this hotel to anyone looking for a memorable experience.

No improvements needed - everything was perfect!

We would have stayed for longer and would recommend this place to anyone. A bus stop in the vicinity was a bonus. Totally an enjoyable experience.

Great value for money with reasonable prices. Attention to detail, with clean and inviting rooms equipped with a TV and tea/coffee making facilities. Fantastic location near the sea on the North promenade, close to the town centre and even closer to the beach. Excellent breakfast, with a full English cooked to perfection.

All was perfect.

The hotel is situated in a lovely quiet square overlooking the sea, making it a perfect location for a peaceful getaway. The rooms are clean, comfortable, and they provide basic amenities such as a TV and tea/coffee making facilities. The staff are friendly, welcoming, and provide excellent service. The breakfast options are varied and delicious, ensuring a great start to the day.

No improvements needed, everything was perfect.

The Pilatus - Guest House is conveniently located close to the tram or bus stop, making it easy to access all the main attractions. It is situated in a quieter area, which is perfect for a peaceful stay. the rooms are immaculate and offer a comfortable sleep, just like mentioned in one of the reviews. the breakfast is superb, with a delicious full English option and a variety of choices. the hosts are friendly and helpful, providing great advice and recommendations.

Some guests mentioned that the hotel could improve on providing more spacious family rooms.

Great service and comfortable rooms. the location is perfect for exploring the city's attractions and transport. the breakfast is delicious and tailored to individual preferences.

No major negative aspects. the room was a bit small for a romantic escape, but still cozy.

The rooms were clean and comfortable, with nice amenities like a kettle, tea, coffee, and even free biscuits! The beds were comfortable and there was plenty of storage space. The breakfast was excellent, with a good selection of cereals, yoghurts, toast, and a full English breakfast served in a clean room.

The location of the hotel was not ideal. It was quite far from the main attractions and it took a long time to get to the city center.